Legal

Privacy Policy

How we handle the information you share with us.

What we collect

When you enquire, subscribe to The Brief, register for an event or apply for a programme, we collect the details you give us, typically your name, email address, phone number and the programme you're interested in.

How we use it

We use your details to answer your enquiry, process your application, send you the newsletter you asked for, and share information about programmes and events relevant to your interest. We do not sell your data.

Who we share it with

We share personal data only with service providers who help us operate, for example our email and learning platforms, and with awarding bodies such as CIM where you are registered for their qualification.

How long we keep it

Enquiry records are kept for up to three years. Student records are retained for as long as required for certification and accreditation purposes.

Your rights

You can ask us to access, correct or delete your personal data, or to stop sending you marketing, at any time. Every newsletter includes an unsubscribe link.

Contact

For any privacy request, email skills2@isaafrica.education or write to us at Woodlands Office Park, Woodlands Road, Kilimani, Nairobi, Kenya.

This policy is provided as a working draft and should be reviewed by ISA's legal advisor before launch.